ExaGrid - ExaGrid Standard Customer Support and Maintenance
Extended service agreement (renewal) - replacement - 1 year - shipment - response time: NBD
Product Description
Additional Details
- Special Delivery: None
What's Included
| Main Specifications | |
|---|---|
| Product Description | ExaGrid Standard Customer Support and Maintenance - extended service agreement (renewal) - 1 year - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote monitoring - 1 year ¦ Installation - 1 year ¦ New releases update - 1 year |